e-commerce Software Short for electronic commerce software, E-commerce software is used to create and manage all facets of an online business. E-commerce software ranges from affordable, out-of-the box storefronts designed for small business owners, to fully customizable solutions for high volume enterprises. E-commerce software typically offers storefront design tools, integration with backend inventory control, accounting, sales and purchasing, web-based reporting, and robust authentication features to ensure secure financial transactions and customer privacy.